Return & Exchange
Damaged
If received the packages in visible breakage, please take the evidence photos.
Then, contact us by email within 2 days upon receipt.
We will proceed the return & refund within 14 days.
Non-Damaged:
Returning items within 14 days is eligible for refund ONLY in EU countries.
Please contact us within 5 days after receipt of product. Then pack it well &
be ready for picking up.
Exchange & Cancellation:
Acceptable in 5 days.
Except damaged items, we would not be able to refund or pay for the following:
Delivery costs ( both routes ).
Being used.
Custom-made orders.
Import duty may have.
Returns in damages or lost in pieces.
Contact cusomer support:
casaminmobel@gmail.com
If received the packages in visible breakage, please take the evidence photos.
Then, contact us by email within 2 days upon receipt.
We will proceed the return & refund within 14 days.
Non-Damaged:
Returning items within 14 days is eligible for refund ONLY in EU countries.
Please contact us within 5 days after receipt of product. Then pack it well &
be ready for picking up.
Exchange & Cancellation:
Acceptable in 5 days.
Except damaged items, we would not be able to refund or pay for the following:
Delivery costs ( both routes ).
Being used.
Custom-made orders.
Import duty may have.
Returns in damages or lost in pieces.
Contact cusomer support:
casaminmobel@gmail.com